- Please update your firmware to the latest version

- Request customer service if it still does not work

- Check the lens for dirt or fingerprint

- Clean the windshield

- Request customer service if it still does not work

- Turn off the device by holding the power button and reboot by holding the power button again

- Update the firmware of the device

- Request customer service if it still does not work

- Check the condition of the power cable

- Replace the Memory card with a new one

- Try reading the Memory card with a computer

- If it is readable by a computer, try formatting the Memory card

- The Memory card is damaged if these tasks cannot be performed

- Please be aware that old Memory cards may not work

- Replace the old memory card with a new one if it does not work

- It is recommended to check your memory card every 3 months

- Please contact customer service if the device cannot read the Memory card after performing above tasks

- Environment that is not suitable for Memory card working condition may damage it

- Download the newest firmware from our website

- Put the files in the Memory card and insert it in the Blackcam

- Power on the Blackcam to finish updating

- This happens if the firmware update is not performed properly

- Please follow the firmware update guide

- Do Not unplug or operate the device during the firmware update

- Check the condition of the ACC to see if it is powered when driving

- Check the condition of the fuse

- Unplug and re-plug the power cable

- Check the condition of the GND

- Check the microphone for any blockage

- Please tighten the screw of the cradle and fix the Blackcam properly

- Try replacing the adhesive tape

- When the blinking setting is on, the LED blinks while driving and it blinks faster if an event occurs

- If you do not want the LED to blink, please turn off the blinking function in the settings